The survey conducted by Kaspersky Lab and B2B International said that although many financial institutions show a willingness to reimburse money lost due to cybercrime, only 56% of respondents reported that they could fully recoup their losses. (Getty Images)
A recent survey conducted by Kaspersky Lab and B2B International found that almost half of those respondents who lost money in fraudulent online transactions did not get all — or sometimes any — of their funds back.
The survey said that although many financial institutions show a willingness to reimburse money lost due to cybercrime, only 56% of respondents reported that they could fully recoup their losses. 16% of victims received only partial compensation, and 28% could not recover any money at all. In some regions, such as Russia, 58% of those surveyed said there was no hope of getting any money back, and 13% received only part of the stolen sum.
"Even if you are sure that the financial company or online store will refund any stolen money in the event of online fraud, you should still be cautious. You may indeed get all the money back -- although the figures suggest this only happens about half the time -- but the time and stress you will suffer are impossible to compensate. That's why it's important to pay special attention to the protection of confidential information, including your financial data," said Elena Kharchenko, head of consumer product management, Kaspersky Lab.
As the festive season approaches, people go out and buy more--this applies to online purchases just as much as in the shops — Kaspersky Lab reminded device users to make sure they always protect their transactions online. Experts said that unfortunately, internet shopping does not always end well for the buyers.
