The COVID-19 pandemic has created headaches for taxi service
providers with one such complicated problem being Driver Retention. Here due to
the risk of infection and the dip in ride volumes, the drivers have turned away
from their responsibilities. This article will tell how an Uber clone can help in optimizing both
driver retention and your taxi business during this gloomy COVID-19 era.
(i) Ascertaining
Driver Safety
At present, nothing can be valued more than human health and
well-being. Thus encouraging your driver base regarding the usage of face masks
and hand sanitizers is seen as an effective move to break the infection flow.
Thereby you can insert partition shields in the vehicles and integrate smart
mask recognition software along with other safety precautions checklist before
the driver accepts any ride. By this way, you are building trust that you hold
the well-being of both the drivers and riders in high regards.
(ii) Paying
importance to income transparency
To satiate the driver base during grim times, on-time
remunerations are the most applicable solutions. With a highly personalized
digital solution, you can manage and monitor the revenue flow for the business.
Then you can take care of automating the payroll processing for all your
drivers based on their individual commission rates.
The drivers must also be able to get a clear understanding
regarding their revenue via an earning tab that is featured in the driver app.
Now when we speak about the rider base, they can pay for
their rides through digital means and they will get invoices that are generated
automatically. Thanks to the smart ride fare calculator that comes as a part of
the digital solution, you can build up the trust of your both present and
prospective users.
This will serve to remove paperwork where a lot of time and
cost are conserved.
(iii) Contactless
payments
It is best to avoid traditional modes of payments and
embrace online/digital payments making way for what is called Contactless
payments. This way, both the riders, as well as the drivers, are safe from the
risk of being infected while getting access to rides.
With zero-contact payment, the riders are provided with a
multitude of payment options that includes the likes of app wallet,
credit/debit card payment and lots more.
Thus, via a digital solution, you can integrate a fare
calculator and take care of the income flow where the rider base can make
instant payments without the problem of carrying cash in hand. Furthermore, all
such transactions are end-to-end encrypted, thus offering greater security.
(iv) Rewards
When the drivers get timely rewards from you, it will help
to optimize productivity and further strengthen the bond between the employees
and the employers.
With the help of a digital solution, you can easily track
how drivers are good in performance and credit them with apt rewards. The
UberEats clone solution, in this case, will help to organize referral programs
and offer bonuses when the drivers can add new drivers into your network. In
this way, driver retention is taken care of along with adding new drivers into
your business.
(v) Developing more
opportunities
When you are wondering how to retain drivers, the best
answer for that is to minimize their idle times and making them completely
engaged. You can add On-Demand Delivery as a part of your existing business and
make the drivers carry out doorstep deliveries aside from accepting rides. This
is a clever move because On-Demand Delivery Businesses are gaining more
popularity in this pandemic.
So integrating on-demand delivery services in your digital
solution paves the way for greater business growth and development in the
coming times.
(vi) In-app marketing
With your digital taxi solution, you can offer offers and
discounts for the riders when they use some given digital payment gateways to
pay for their rides. As a result, user retention is optimized where the
existing customers come back for more of your services, and it will add new
users to use your ride-hailing app. This will optimize the app downloads and
increase your user base as well simultaneously.
Conclusion:
If you wish to increase your chances of success and thereby
optimize your taxi business, you are welcome to approach our team at Uberdoo.
By making use of our Uber Clone solution
which speaks of the highest safety standards, you are paving the way for safe
and secure rides for your rider base and your driver base.
To know more information and to have a talk with us, reach
us out at Uberdoo.com.
Author Bio:
PrawinChandru is the ever-enthusiastic co-founder of the
Canadian technology giant Uberdoo. Having a passion for innovation and
creativity, he has helped the company to become a global leader in the
development of ride-hailing app solutions for all types of businesses.
