About
The Author
Michelle Patterson
has been working with telecom companies for over 10 years, and is excited with
the new IP/VoIP/Cloud Telephony and other systems flooding the market. She is
learning as much as she can about IP Telephony, Cloud Telephony, VoIP, Unified
Communications, etc.
It’s
a tough world out there for the small businesses as the competition in the
market is getting tougher with every passing day. It is absolutely clear that
the organizations which adopt the right technologies have better chances of
competing with the larger fishes in the market. The choice of the right
technology can propel the growth of a small business and even turn the smallest
business into the fiercest competitor of big corporate houses. SMBs can start
by investing in the appropriate business phone system.
The latest trend
among the SMBs is to invest in the latest phone
systems that use VoIP technology. A recent survey has concluded
that about 41% of the businesses that have employee strength of 100 or less
have already migrated to the VoIP business phone systems. There are many other
businesses that are contemplating such a move in the coming days. This trend is
catching up among the SMBs because they have realized that a robust business
telephone system can help their business stay afloat and get an edge over the
larger companies in the market.
In this article, we
are going to take a look at some of the prominent advantages of switching to
VoIP business phone systems:
Amazing
features: Majority of the SMBs do not have enough money to project
themselves as a large concern in front of their customers. For instance, a
small company might not have a receptionist or even a brick and mortar office.
Now VoIP can help such companies build an image of a professional by using some
of the advanced features offered by VoIP phone solutions. Features like
auto-attendant, voicemail, call forwarding and email notification can present a
very professional image of the company. On top of this, VoIP solutions
facilitate the integration of existing email and CRM systems, which enables
efficient and effective call handling.
Huge
cost savings: For the SMBs every penny counts and they
would be better off spending the money on products, services and solutions
instead of investing on admin tasks. VoIP can help the smaller organizations
free up their IT team as the entire communication system can be managed from a
centralized network. The companies will never have to pay for multiple lines
and availing additional features like video and voice conferencing. VoIP helps
the data to be routed on the same network.
Higher
Productivity: By investing on the latest VoIP telephony
solutions, smaller organizations will be able to cut down their productivity
losses incurred for maintaining the legacy equipments. The IT team in the organization will be able to focus on other
important tasks and the employees too will be able to concentrate on the core
business processes, which would eventually result in higher profits. .
Service:
The VoIP telephone systems facilitates easy and quick video conferencing with
customers and attend calls on the go by using features such as Find Me/Follow
Me. There are several add-ons that allow the SMBs to give priority to their
clients and customers.
Numerous other
benefits are offered by VoIP that enables the SMBs into creating a robust
communication system that is not only efficient but also offers higher
flexibility. If you too are running a small business then it is imperative that
you switch to VoIP because it would help you weed out any communication issues
and help in raking in higher profits.
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